WARRANTY

The warranty period is 24 months from the date of sale and subject to operation and storage in accordance with this manual.
To eliminate the malfunction, the consumer can contact the official dealer of Promelektro-Kharkiv LLC in his region or the factory store ‘Vodoley’ at the following address: 4-A, Yurievskaya St., Kharkiv, 61001, tel. +38 097 754 44 88, +38 095 754 44 88. 

The consumer is deprived of the right to warranty repair in the following cases:

- operation of the electric pump without water;
- disassembly of the electric motor, damage to the electric cable or damage to the integrity of the product; ¬.
- operation of the pump with the power supply cord coiled up;
- clogging, wear of the pumping part with sand;
- non-compliance with the rules of installation, care and maintenance during operation and storage;
- negligent storage, operation and transport, both by the buyer and the organisation engaged in the sale;
- disassembly of the electric pump and violation of the integrity of the manufacturer's seal;
- absence of a store stamp with the date of sale.

The manufacturer is not responsible for an incorrectly selected electric pump and, as a result, its failure or non-compliance with the passport water pressure characteristics.